Our reflective decals are cut to order. As a result it may take 1 to 3 days to complete your order and prepare it for shipping depending on our work load. Your decals will ship the next business day once cut and packaged, you will receive a tracking number at that time. Occasionally from December to May shipping may be delayed do to heavy snow in our area. This is not common.
For our international customers, if you have difficulty filling out the shipping or customs forms please contact us, we are happy to help. Some regions will have limited shipping options due to Covid restrictions. If you feel your shipping quote is inaccurate please let us know and we'll do our best to get you a better rate. In some regions Priority International is the only or least expensive option. Unfortunately there is nothing we can do to change these shipping costs. We do not mark up or a make a profit from our shipping. We are doing our best to bring you the best possible prices in these challenging times.
Occasionally we do get requests for a return, usually to exchange a color but not always. We handle returns on a case by case basis. Generally we do not pay return shipping unless we have made an error in your order. In that case we will likely reship your order with the correct items and let you keep the vinyl you received in the hope that you will share them with another rider. We do this because we want as many riders as possible to have reflective material on them.
Additionally, we cannot guarantee shipping times for items we don't ship. If you order from an external link or affiliate site please be aware of that companies shipping policies.
Your satisfaction and safety are our top priorities and we will always do what ever we can to guarantee your satisfaction.
Keep the shiny side up!